Burj Khalifa Dubai Mall Metro Station – Routes, Map, Timings & Ticket Prices

Welcome to your ultimate guide for navigating the Burj Khalifa Dubai Mall Metro Station! Located on Sheikh Zayed Road in the heart of Downtown Dubai, this station serves as the primary gateway to two of the city’s most spectacular attractions. Whether you’re a first-time visitor or a seasoned traveler, understanding how to go to Dubai Mall by Metro efficiently can transform your Dubai experience from ordinary to extraordinary.

The Burj Khalifa metro station represents more than just a transportation hub. It’s your ticket to experiencing world-class shopping, dining, and entertainment without the hassle of traffic or expensive parking fees. With its direct connection to The Dubai Mall through an 820-meter air-conditioned Metro Link Bridge, this station makes exploring Downtown Dubai incredibly convenient and comfortable.

In this comprehensive guide, we’ll walk you through everything you need to know: routes and connections, metro timings, ticket fares, nearby attractions, and insider tips that will help you navigate like a local. Ready to discover the smartest way to reach Dubai’s most iconic destinations? Let’s dive in!

Burj Khalifa Dubai Mall Metro Station – Quick Facts at a Glance

Understanding the basics of the Dubai Mall metro station helps you plan your journey effectively. Here’s everything you need to know about this essential transit point:

Feature	Details
Station Number	R12
Metro Line	Dubai Metro Red Line
Location	Sheikh Zayed Road, Downtown Dubai
Operator	Keolis–Mitsubishi Heavy Industries
Owner	Roads & Transport Authority (RTA)
Toll-Free Contact	800-9090
Official Website	www.rta.ae

Special Feature: The station boasts an impressive 820-meter climate-controlled walkway (Metro Link Bridge) that connects directly to The Dubai Mall’s Fashion Avenue entrance. This means you can travel from the metro platform to your shopping destination without ever stepping into the outdoor heat – a game-changer during Dubai’s hot summer months.

The Burj Khalifa Dubai Mall Metro Station Dubai UAE is strategically positioned to serve millions of visitors annually. The enclosed bridge features moving walkways that make the 10–15 minute journey comfortable and swift. Along the way, you’ll enjoy stunning views of Downtown Dubai’s architectural marvels through floor-to-ceiling windows.

Finding Your Way – Dubai Mall Metro Station Map

Use the Dubai Mall metro station map to navigate the Burj Khalifa Dubai Mall Metro Station efficiently. This interactive map highlights station exits, the Metro Link Bridge, nearby hotels, and alternative transportation options.

Understanding the Dubai Metro System

The Dubai Metro revolutionized urban transportation when it launched in 2009, becoming the world’s longest fully automated driverless metro network. Today, it stands as a testament to Dubai’s commitment to innovation and sustainable mobility. The metro network continues expanding, with ambitious plans extending service to new neighborhoods by 2029.

Dubai Metro System Overview

Feature	Details
Native Name	مترو دبي (Dubai Metro)
Transit Type	Rapid Transit (Driverless)
Operational Lines	2 (3rd line under development)
Total Stations	55
System Length	89.6 km
Electrification	750V DC Third Rail
Maximum Speed	95 km/h
Daily Ridership	684,000 passengers (2023)

The system operates two main lines: the Red Line and Green Line, with strategic interchange points allowing seamless transfers. The Red Line, where the Burj Khalifa Metro Station Red Line is located, serves major commercial districts, residential areas, and tourist hotspots throughout the city.

Did You Know? Each Red Line train can accommodate up to 643 passengers, with separate cabins for different passenger categories.

Complete Metro Route Details & Connections

Burj Khalifa / Dubai Mall Metro Station (R12) sits on the Red Line, which runs from Centrepoint to Expo 2020, with a branch continuing to UAE Exchange. Understanding the route helps you plan connections from anywhere in the city.

Key Stations Leading to R12:

• Centrepoint Station
• BurJuman Station (Interchange with Green Line)
• Business Bay Station
• Burj Khalifa / Dubai Mall Station (R12)
• Financial Centre Station
• Expo 2020 Station

Major Interchange Points:

• Union — Red/Green interchange
• BurJuman — Red/Green interchange
• Jabal Ali — interchange with the branch to UAE Exchange
• Sobha Realty — tram connection via walkway

Traveling from Mall of Emirates metro station? Simply board the Red Line heading toward Centrepoint, and you’ll reach the Dubai Mall metro station in approximately 25–30 minutes. Ensure your NOL card has sufficient balance.nce.

Step-by-Step Guide: How to Reach Burj Khalifa Dubai Mall Metro Station

The Walking Route (Recommended)

1. Exit your train at Burj Khalifa Dubai Mall Metro Station and follow directional signs pointing toward “Dubai Mall Metro Link.”
2. Proceed to the Metro Link Bridge entrance. Multiple digital screens display maps and directions in both English and Arabic.
3. The air-conditioned Metro Link Bridge from the station to Dubai Mall spans 820 meters (approx. 10–15 minutes). From there, reaching the Burj Khalifa entrance may take an additional 5–10 minutes, depending on crowd levels and your route inside the mall
4. Arrive directly at The Dubai Mall’s Fashion Avenue entrance, with immediate access to boutiques, dining, and the Dubai Fountain.

Alternative: Dubai Mall Shuttle Bus Service

For passengers who prefer not to walk, a Dubai Mall shuttle bus operates every 15–20 minutes. It connects Burj Khalifa Dubai Mall Metro Station to multiple mall entrances. Operating hours align with mall timings (10:00 AM – 12:00 AM).

Complete Transportation Options: Buses & Taxis

Beyond the metro connection, several transportation alternatives serve the Dubai Mall location efficiently, giving visitors flexibility based on their starting point and preferences.

Transport Type	Route / Service	Stops / Coverage	Frequency	Fare / Notes
RTA Public Bus	Bus 28 – Dubai Mall Route	Multiple residential areas → Dubai Mall bus station	Standard schedule	AED 3–7 (depending on zones)
RTA Public Bus	Bus 12 – Express Service	Dubai Marina → Dubai Mall	Limited stops, faster service	Ideal for tourists, standard RTA fare
RTA Public Bus	Skycourts to Dubai Mall	Specialized route for business travelers	Every 30 min (peak hours)	Comfortable seating & luggage space
Taxi	Dubai Taxi Services	Dubai Mall taxi stand near entrances	24/7 availability	Starting fare: AED 12 (day), AED 13.50 (night) Avg fare Dubai Marina → Dubai Mall: AED 45–60 Dubai Airport → Dubai Mall: AED 40–55
Ride-Sharing	Uber / Careem	Pick-up at Ground Level parking area	On-demand	Select “Dubai Mall – Ride Share Pickup Point” in app Competitive pricing, upfront fare estimates

Pro Tip: Save the taxi or ride-share location in your map app before entering the mall for smooth navigation.

Metro Operating Hours – Burj Khalifa Dubai Mall Metro Station

Day	Operating Hours	Notes
Monday – Thursday	5:00 AM – 12:00 AM	Thursday follows standard weekday schedule, closes at midnight
Friday	5:00 AM – 1:00 AM (next day)	Extended hours for late-night shopping or dining at Dubai Mall
Saturday	5:00 AM – 12:00 AM	Standard schedule
Sunday	8:00 AM – 12:00 AM	Later start at 8:00 AM instead of 5:00 AM
Holidays	Varies	During Ramadan, Eid, National Day, and New Year’s Eve, metro hours may be extended. Check RTA app/website for updates

NOL Card System & Dubai Metro Ticket Fares

Understanding the Dubai Metro ticket prices and NOL card system is essential for budgeting your travel and enjoying a seamless experience from the Burj Khalifa Dubai Mall Metro Station. The NOL card is Dubai’s universal payment solution for metro, buses, and trams.

Standard Fare Structure by Zones

Travel Zones	Standard Ticket	Silver NOL Card	Gold Class
1 Zone	AED 4.0	AED 3.0	AED 8.0
2 Zones	AED 6.0	AED 5.0	AED 12.0
3+ Zones	AED 8.5	AED 7.5	AED 17.0

Example: Traveling from Mall of the Emirates to Burj Khalifa / Dubai Mall Metro Station crosses 2 zones, costing AED 5 with a Silver NOL Card.

Tip: Fares can vary slightly based on zone count; always check the RTA Dubai app for live pricing.

NOL Card Types & Features

Card Type	Features	Cost / Notes	Best For
Red Ticket (Single Journey)	Disposable, valid for 1 trip, no recharge	Higher per-journey cost	First-time visitors making 1–2 trips
Silver NOL Card (Tourists)	Reusable, valid 5 years, cheaper fares	AED 25 (includes AED 19 credit), rechargeable at kiosks, online, or via RTA app	Tourists and occasional travelers
Gold NOL Card	Access to Gold Class cabins, premium comfort	Double standard fare	Business travelers seeking extra comfort
Blue NOL Card	Personalized for UAE residents, auto-recharge with bank link	Variable	Daily commuters
Season Pass	Varies by season	Check RTA app or service centers for current pricing	Frequent travelers

How to Recharge Your NOL Card

You can recharge your NOL card conveniently at multiple locations:

• Automated kiosks at every metro station (cash & card accepted)
• RTA Dubai app with digital wallet integration
• Online at www.nol.ae
• Authorized retailers across Dubai
• Selected ATMs

Pro Tip: Always maintain at least AED 15 balance on your card to avoid delays or maximum fare charges.

Peak vs. Off-Peak Travel at Burj Khalifa Dubai Mall Metro Station

To enjoy a comfortable journey and avoid crowded trains, plan your travel according to peak and off-peak hours.

Travel Time	Type	Notes
7:00 AM – 9:00 AM	Peak	Morning rush hours, trains often crowded
5:00 PM – 8:00 PM	Peak	Evening rush hours, especially busy on weekdays
2:00 PM – 6:00 PM (weekends)	Peak	Weekend afternoon crowds, ideal to avoid
9:30 AM – 11:30 AM	Off-Peak	Quieter, more comfortable travel
12:00 PM – 2:00 PM	Off-Peak	Perfect for sightseeing trips or mall visits
9:00 PM onwards	Off-Peak	Evening travel, fewer passengers, faster boarding

Pro Tip: Traveling during off-peak hours not only saves time but also allows a more relaxed journey with easier access to seating.

World-Class Station Facilities at Burj Khalifa Dubai Mall Metro Station

Burj Khalifa / Dubai Mall Metro Station reflects Dubai’s commitment to world-class public transportation, offering comfort, convenience, and accessibility for all passengers.

Climate-Controlled Platforms

• All platforms maintain a comfortable temperature year-round.
• Powerful air conditioning ensures pleasant waiting conditions even during peak summer when outdoor temperatures exceed 45°C.

Dedicated Women & Children Cabins

• The first and last carriages of every train are reserved for women, children, and accompanying male children under 12.
• Provides a safe and family-friendly environment with extra space for strollers.

Gold Class Cabins

• Located in the middle of each train for premium comfort.
• Offers additional legroom, quieter environment, and enhanced amenities.
• Access requires a Gold NOL Card.

Modern Restroom Facilities

• Clean and well-maintained restrooms available on concourse level.
• Includes accessible toilets, baby changing stations, and prayer rooms.

Full Accessibility Features

• Wide gates for wheelchair users
• Tactile paving for visually impaired passengers
• Audio announcements in English and Arabic
• Elevators connecting all levels
• Escalators with handrails
• Priority seating areas
• Staff assistance on request

Customer Service Desk

• Staffed counters provide route planning, NOL Card sales, troubleshooting, lost & found, and tourist information.
• Multi-language support available during metro hours.

Integrated Feeder Bus Services

• Feeder buses connect residential areas, hotels, and attractions not directly on the metro line.
• Ensures a seamless transportation network for all passengers.

Digital Connectivity

• Free Wi-Fi throughout the station
• Mobile charging stations on platforms
• Digital information screens displaying real-time arrivals and updates
• Interactive maps and route planners
• Emergency communication systems

Nearby Attractions: Explore Downtown Dubai

The station serves as the gateway to Downtown Dubai, with major attractions within walking distance:

City Walk: 2 km away, a modern outdoor shopping and dining hub.

The Dubai Mall: Over 1,200 stores, 200+ dining options, Dubai Aquarium & Underwater Zoo, ice rink, VR Park, KidZania, and 22-screen cinema.

Burj Khalifa: 600 meters from the station, with observation decks 124, 125, and 148. Advanced booking recommended.

Dubai Fountain: Adjacent to Dubai Mall, daily shows in the afternoon and evening.

Souk Al Bahar: 400 meters along Burj Khalifa Lake, offering traditional Arabian architecture, shopping, and restaurants.

Other nearby points include Dubai Opera, DIFC, Emirates Towers, and luxury hotels — all within easy reach via metro or short taxi rides.

Connecting Metro Stations

Connection	Station	Travel Time
Previous	Business Bay	2 minutes
Next	Financial Centre	2 minutes

This connectivity ensures easy onward travel along the Red Line for business or sightseeing.

Safety & Metro Guidelines

Travel safely and comfortably by following RTA rules:

Key Rules

• NOL Card: Always tap in and out; failure incurs maximum fare.
• No Food or Drinks: Strictly prohibited onboard.
• Priority Seating: Reserved for elderly, pregnant women, people of determination, and parents with children.
• Luggage Guidelines: Maximum cabin luggage 55cm x 38cm x 20cm.

Common Fines

Violation	Fine (AED)
Travel without valid ticket	200
Eating or drinking on train	100
Smoking	200
Placing feet on seats	100
Misusing emergency equipment	500
Damaging property	2,000
Using counterfeit NOL card	500
Littering	100
Sleeping across seats	100
Entering forbidden areas	500

Expert Tips for Tourists & Travelers

• Recharge Your NOL Card: Always maintain AED 15+; use kiosks, RTA app, or online.
• Travel During Off-Peak Hours: 10:00 AM – 4:00 PM for less crowded trains.
• Silver NOL Card for Tourists: AED 25 initial cost; valid 5 years; cheaper than single tickets.
• Platform Strategy: Stand near the front for faster access to Metro Link Bridge toward Dubai Mall.
• Dress Comfortably: Air-conditioned trains may be cold; carry a light jacket.
• Shopping Bag Management: Use mall bag storage or porter services for heavy purchases.
• Airport Connection: Dubai International Airport is 25–30 mins via Red Line.

Money-Saving Tips

Transport	Typical Fare (AED)
Taxi (Dubai Marina → Dubai Mall)	45–60
Uber/Careem	35–50
Metro (Silver NOL, 2 zones)	7.50
Metro Day Pass	20 (unlimited trips)

FAQS

1. Which metro stops for Burj Khalifa?

The Burj Khalifa / Dubai Mall Metro Station on the Red Line is the main stop for visitors heading to Dubai’s iconic landmarks. Trains from Mall of the Emirates, Business Bay, or Financial Centre connect directly to this station. Frequent services run every 5–10 minutes during the day, making it a convenient and efficient option for both tourists and residents.

2. How do I go to Burj Khalifa from Dubai Mall?

From Dubai Mall, you can reach Burj Khalifa via the lower ground walkway that connects the mall directly to the base of the tower. The walk takes approximately 5–10 minutes and is fully air-conditioned. Follow the signs toward Burj Park and The Dubai Mall metro link bridge for a smooth route to the Burj Khalifa entrance.

3. Where to exit Dubai Mall to see Burj Khalifa?

To get the best access to Burj Khalifa, exit Dubai Mall through the lower ground Fashion Avenue walkway leading directly to Burj Park. This exit places you at the base of the tower within minutes, perfect for visiting the observation decks or taking photos of the world’s tallest building. Signs inside the mall clearly guide visitors toward this exit.

4. How far is Dubai Mall from the Metro Station?

The Burj Khalifa / Dubai Mall Metro Station is connected to Dubai Mall via an 820-meter covered walkway. The walk typically takes 10–15 minutes at a comfortable pace. For those who prefer not to walk, free shuttle buses operate every 15–20 minutes, providing an alternative way to reach the mall entrance quickly and comfortably.

5. What are the Dubai Metro timings at Burj Khalifa / Dubai Mall Station?

The Burj Khalifa / Dubai Mall Metro Station operates daily with slightly different hours:

• Monday–Thursday & Saturday: 5:00 AM – 12:00 AM
• Friday: 5:00 AM – 1:00 AM
• Sunday: 8:00 AM – 12:00 AM
  During holidays like Ramadan, Eid, National Day, or New Year, hours may be extended. Always check the RTA Dubai app for live updates.

6. How much is the metro fare to Dubai Mall?

Metro fares are calculated using the NOL Card system:

• 1 Zone: AED 3–4
• 2 Zones: AED 5–6
• 3+ Zones: AED 7.5–8.5
  Tourists are recommended to use a Silver NOL Card (AED 25, includes AED 19 credit) for convenient travel on all RTA services including buses and trams.

7. Are there taxis or ride-share options at Dubai Mall Metro Station?

Yes, the Dubai Mall taxi stand is conveniently located near multiple entrances.

• Dubai Taxi: Metered, starting fare AED 12 (daytime)
• Uber & Careem: Pick-up point at the ground-level parking area. Upfront fare estimates and competitive pricing are available.
  Tip: Save the taxi stand location on your phone for smooth pick-up.

8. Is Burj Khalifa / Dubai Mall Metro Station accessible for disabled passengers?

Yes, the station is fully accessible:

• Wheelchair-friendly gates and elevators
• Tactile paving for visually impaired
• Audio announcements in English and Arabic
• Priority seating and staff assistance available

9. Is Wi-Fi available at the Metro Station?

Yes! Free Wi-Fi is available throughout the station and inside trains. Connect to the RTA WiFi network for browsing, messaging, and light streaming.

10. Best time to visit Burj Khalifa from the metro?

• Off-peak hours: 10:00 AM – 4:00 PM (quieter trains, less crowded mall)
• Evening: Perfect for Dubai Fountain shows (6:00 PM – 11:00 PM)
  Tip: Arrive 15 minutes early for prime fountain viewing and easy access to the Metro Link Bridge.

Plan Your Perfect Downtown Dubai Adventure Today

You’re now equipped with everything you need to navigate the Burj Khalifa / Dubai Mall Metro Station like a seasoned traveler. From understanding the ticket pricing structure to knowing exactly when the metro opens each day, you have all the tools for seamless exploration of Downtown Dubai’s incredible attractions.

The metro represents the fastest, most affordable, and eco-friendly way to experience Dubai’s modern marvels. Whether you’re heading to shop at The Dubai Mall, marvel at Burj Khalifa’s heights, enjoy the mesmerizing Dubai Fountain shows, or explore the surrounding Downtown district, this metro station puts you right at the heart of the action.

Ready to Start Your Journey?

• Download the RTA Dubai app for real-time updates
• Purchase your Silver NOL card for convenient travel
• Check Dubai Mall opening hours before planning your visit
• Consider visiting during off-peak hours for a more relaxed experience
• Don’t forget to experience the iconic Dubai Fountain shows

For the most current information on schedules, fares, and service updates, visit the official RTA website at www.rta.ae or call their toll-free helpline at 800-9090. Their multilingual customer service team is available 24/7 to assist with your travel planning.

Dubai’s commitment to world-class public transportation means your journey from the metro to your destination is always comfortable, efficient, and memorable. The Burj Khalifa / Dubai Mall Metro Station serves as your gateway to experiencing the very best of what this incredible city offers.

Welcome to Dubai, and enjoy your metro adventure through one of the world’s most dynamic cities.